At Anu Medical Spa, we pride ourselves on offering the best care for our clients. Please make yourself aware of
our company policies and procedures described below. Our policies have been designed to ensure you enjoy a
truly peaceful and relaxing visit with us.

Therapists
All Anu Medical Spa therapists are New Jersey State licensed and trained at Anu Medical Spa. Anu Medical Spa
employs both male and female therapists. Please indicate at time of booking if you have a preference.

Booking appointments
Please call us at 856-809-0909 to book all appointments. A credit card is required at the time of booking to hold
all appointments. Currently, we do not accept appointments online and we are unable to book, change or cancel
appointments online.

Payment Information
We accept credit cards (American Express, MasterCard, Visa, and Discover), cash, money orders, personal
checks, American Express Travelers Cheques and Anu Medical Spa gift certificates. Financing options are also
available, please ask for more information.

Tipping
Industry standard for tipping is 15%-20%, but the amount you leave is completely at your discretion. While cash is
preferred by most of the therapists, you may leave the tip on your credit card when you pay for your service.

Punctuality
We respectfully request that you arrive 15 minutes prior to your scheduled appointment time. When booking
services at Anu Medical Spa, your appointment is scheduled with a therapist, whose time is allocated exclusively
for your scheduled treatment. If you are late for a scheduled appointment, our company policy offers you two
options:

You may opt to shorten your treatment
You may prefer to reschedule your appointment at a more convenient time, however, a 50% cancellation charge
will be incurred.

Cell Phones
To preserve the tranquility of the spa, we respectfully request that mobile telephones be turned off when you
enter the Spa.

Cancellation Policy
We understand that occasionally you may have to cancel an appointment with us. However, we do ask that you
give us fair warning. You will be telephoned the day before to confirm your appointment. As a courtesy to our
clients and staff, it is company policy for all clients to give 24 hours notice of cancellation. Failure to do so will
result in a 100% charge of your scheduled treatment.

Refunds
We are sorry, Skin Care products, Gift Certificates, Spa Treatments and packages are not refundable.

Series, Packages and Programs
Series, Packages and Programs are discounted and must be paid in full at the time of purchase.

Exchanges
When you purchase a course of treatments, you will receive a discounted price. Because of this discounted price,
the payment is to be made at the beginning of your course. Unfortunately, these courses are not refundable. Anu
Medical Spa will honor the outstanding amount in the form of a gift voucher exchangeable for goods or services
valid for two (2) years from time of purchase.

Gift Certificates
Let us help you pamper that special person. Gift vouchers for any treatment, package or spa products may be
purchased at the front desk or from our website via credit card at www.AnuMedicalSpa.com.

Location and Directions
We are located at 200B Route 73 North, Voorhees New Jersey 08043

Hours of Operation

Monday thru Thursday: 9:00am to 8:00pm
Friday:                           9:00am to 6:00pm
Saturday                        9:00am to 4:00pm
Botox, Juverderm, Titan (non-sugerical Face Lift), laser hair removal, spider vein, facial, massage
Policies & Procedures
Spa treatments: Titan, the non-uurgical facelist, laser hair removal, spider vein, facials, botox, juverderm, massage, south New Jersey, NJ
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